Privacy Policy for Secure Lock and Key Definitions
Scope of Services
Secure Lock and Key operates as a marketplace connecting customers with certified locksmith professionals specializing in Residential, Commercial, and Automotive locksmith services. Our platform facilitates bookings, payments, and service delivery between customers and service providers.
Customer Obligations
Customers are expected to provide accurate information when booking services through our platform. Additionally, customers must adhere to the terms and conditions outlined in this Privacy Policy and other applicable agreements.
Payment Terms
Payments for services booked through Secure Lock and Key are processed securely through our platform. Customers will be invoiced based on the services availed, and payment methods accepted will be specified on our website.
Delivery and Turnaround Times
The estimated timeframes for service completion will vary depending on the specific locksmith services availed. Customers will be provided with estimated delivery times upon booking services through our platform.
Warranties and Guarantees
Secure Lock and Key strives to connect customers with reputable and certified locksmith professionals. While we do not directly provide locksmith services, we ensure that service providers adhere to industry standards and regulations. Any warranties or guarantees related to the locksmith services availed will be provided by the respective service providers.
Cancellation and Refund Policy
Customers may cancel bookings subject to the cancellation policy specified by the service provider. Refunds will be processed in accordance with our Cancellation and Refund Policy, which will be communicated to customers upon booking services.
Limitation of Liability
Secure Lock and Key acts solely as a marketplace connecting customers with service providers. We are not liable for any damages, losses, or disputes arising from the services provided by third-party service providers. Customers are advised to review and agree to the terms and conditions set forth by service providers.
Intellectual Property
All content, including logos, trademarks, and other intellectual property displayed on the Secure Lock and Key website, is owned by Secure Lock and Key or licensed to us. Customers and service providers are prohibited from using, reproducing, or distributing our intellectual property without prior written consent.
Dispute Resolution
Any disputes arising from the use of our platform or services will be resolved through amicable negotiations between the parties involved. If a resolution cannot be reached, parties may seek legal remedies as outlined in the "Governing Law" section below.
Governing Law
This Privacy Policy and any disputes arising from its interpretation or implementation are governed by the laws of Specify Jurisdiction, e.g., "the State of North Carolina" without regard to its conflict of law principles.